Director, People Operations (HR)

Remote - Austin, TX United States

Hi, we are LOOP. Doers, rebels, and tinkerers. We’re passionate about our mission to drive progress and stop at nothing to get there. We question rules, imagine possibilities, and dare to build the future we envision. We’re big-hearted and kind but relentless about driving results. We’re equal parts creative and quantitative, art and science. We believe in insurance as a social enterprise — one that’s priced fairly, treats Members like family, and financially supports our neighborhoods. 

We know that Insurance itself started out as a form of social good—an idea to collectively build a safety net for when times got tough. These days, it’s more like a Necessary Evil. If you want mobility in car-centric North America, you gotta pay. Unfortunately, the system that was intended for good is broken.

So we’re building a better system, one that’s committed to breaking bad cycles and replacing them with virtuous loops and we'd love you to join us for the ride!

The Role: 

LOOP is searching for a Director of People to help build an ethical and diverse organizational culture aligned with the company’s vision and objectives. Going into our next growth phase, we need an equally mission-driven and performance-driven leader who will develop and drive forward a people strategy across the company. 

The ideal candidate has extensive experience with talent development, employee engagement, human resources, payroll, stock option awards, benefits, compliance and compensation. Someone who is a champion of company culture and values, adept with both strategy and execution and accustomed to wearing many hats. Ideally, someone who has this experience in the context of a high-growth early stage company and can be proactive in developing plans in accordance with each stage of growth. 

Responsibilities 

  • Leading and implementing a people operations strategy across the company; helping transpose the company’s values into workplace policies
  • Executive team collaboration; reporting directly into the C-Suite 
  • Enhancing performance evaluation systems; milestones and targets 
  • Mapping the employee experience ensuring cultural values are a part of the employee lifecycle from initial interview through exit interview 
  • Continuation of creating and updating policies and procedures that focus on improving and supporting the employee experience 
  • Setting objectives and key results that align individual employee performance with company goals 
  • Building trust through consistency and transparency with employee base; creating an inclusive, supportive work culture where everyone feels valued and heard 
  • Planning, structuring and organizing team events 
  • Training and employee development, leadership development, skills training, career pathing and goal setting through KPIs 
  • Employee recognition strategy, plans and implementation 
  • Change management and organizational transformation 

Qualifications 

  • 7-9 years of Human Resources / People Operations experience 
  • Experience working in a high-growth startup environment 
  • 4+ years of Senior or Management level experience 
  • Deeply positive, engaged, and fulfilled by their work 
  • Has a high aptitude for change; must be versatile and flexible 
  • Loves bringing out the best in others

Details:

  • This position is for full time, remote work 
  • Employee Stock Options
  • Health, dental and several ancillary benefits to choose from
  • Flexible PTO
  • Matching 401K
  • 8 Weeks Paid Family Leave

LOOP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

JOB CODE: 1000023